Frequently Asked Questions
Orders & Shipments
To place an order, browse our catalog, add the desired items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
We accept major credit cards, Debit Cards, UPI Payments, and Internet Banking.
Yes! we accept Cash on Delivery; however, a 10% partial advance payment is required.
We offer a standard shipping option. Shipping costs and delivery times vary depending on your location. We aim to deliver your order as quickly as possible and provide estimated delivery times via email/call.
Our Support team will call you to provide an update on the status, and you will also receive a notification via email.
Account & Discounts
You can contact our customer service team via email at info@buildoshop.com or call us at +91 970 460 4711. Our customer service hours are Monday to Friday, 9 AM to 6 PM IST.
Once the materials have been dispatched, we only accept returns if the product quality does not meet our standards or if you receive defective items, call us at +91 1234567890 Our customer support team will provide instant support. We are committed to delivering products that meet the promised standards. In the rare event of an issue with quality or a defective item, we are happy to assist with a return or exchange. Your satisfaction is our top priority, and we strive to ensure you receive the highest quality materials for your construction needs.
Yes, we regularly offer discounts and promotions on various products. You can stay updated on our latest deals by subscribing to our newsletter, and following us on social media. For more information, please contact our sales team at sales@buildoshop.com.
Absolutely! We offer bulk discounts on select products. For more information, please contact our sales team at sales@buildoshop.com.
To reset your password, click on the “Forgot Password” link on the login page. Follow the instructions to receive a password reset email.
Yes, we prioritize data privacy. Your personal information is securely stored and used only for order processing and communication purposes, as outlined in our Privacy Policy.
Customer Support
Our Dedicated 24/7 Online Support team is available to assist all your queries.
Fast Shipping
Experience fast and damage-free shipping to hold you back!
Order returns
We only accept returns if the product quality does not meet our standards or if you receive defective items.
Quality Assurance
We are committed to offering products that uphold the highest standards of quality and skillful workmanship.
